Question 1

When is final payment due?

Accepted Answer

Final payment is due 5 days before the event date. If full payment is not received by the due date, your event booking will be canceled.

Question 2

What if my event starts late?

Accepted Answer

Spin & Shout is only booked for a set guaranteed for the time frame booked. Purchasing additional hours is suggested in the event of a delayed start-time. If requested to remain on-site for additional hours during the event, you will incur an additional fee.

Question 3

What if we need to cancel?

Accepted Answer

Please let us know as soon as your event is canceled. Your initial deposit is non-refundable and non-transferable. Any remaining funds will be refunded when a 48-hour notice is given prior to your event. Once we arrive, at your event site, we do not provide refunds for any reason, including weather.

Question 4

Do you require a deposit?

Accepted Answer

Yes.  We require a $150 deposit for all Reservations. Your deposit guarantees your rental items and is subtracted from your order total on the day of your event. Your deposit reserves your spot as we tend to book quickly.

Question 5

Do you have a payment plan?

Accepted Answer

Yes, we have payment plan options for your convenience. Please note your final payment must be paid in full 5 days before your event.

Question 6

Is there a minimum number of hours for rental?

Accepted Answer

Yes, we require a 2-hour minimum to utilize our services.

Question 7

How much space is needed for the Spin Boss 360 Photo Booth?

Accepted Answer

To optimize your guests' experience, we require a space of 12 ft x 12 ft space. If you add props to your experience, we will need a table for prop display.

Question 8

On average how many hours do hosts book for most events?

Accepted Answer

Most hosts book our services for 4-hours.

Question 9

How far in advance should I book for my event?

Accepted Answer

We recommend our clients book our services shortly after their venue is confirmed. Spin & Shout is normally booked weeks in advance and for your convenience/guarantee of our services early booking is highly suggested.

Question 10

What areas do you service?

Accepted Answer

We service the Metro-Atlanta region which includes: Atlanta, Alpharetta, Buford, Decatur, Duluth, Dunwoody, Fairburn, Fayetteville, Jonesboro, Lawrenceville, Lithonia, Marietta, , Morrow, Norcross, Roswell, Sandy Springs, Smyrna, Stockbridge, Stone Mountain, and Vinings.

Question 11

Can you handle outside events?

Accepted Answer

Yes, we have a portable generator and battery packs which allows us to operate without a wall socket.

P : 470-751-2094

FAQs