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Click "During Your Event" to view more FAQ's.
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When is final payment due?Final payment is due 5 days before the event date. If full payment is not received by the due date, your event booking will be canceled.
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What if my event starts late?Spin & Shout is only booked for a set guaranteed for the time frame booked. Purchasing additional hours is suggested in the event of a delayed start-time. If requested to remain on-site for additional hours during the event, you will incur an additional fee.
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What if we need to cancel?Please let us know as soon as your event is canceled. Your initial deposit is non-refundable and non-transferable. Any remaining funds will be refunded when a 48-hour notice is given prior to your event. Once we arrive, at your event site, we do not provide refunds for any reason, including weather.
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Do you require a deposit?Yes. We require a $150 deposit for all Reservations. Your deposit guarantees your rental items and is subtracted from your order total on the day of your event. Your deposit reserves your spot as we tend to book quickly.
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Do you have a payment plan?Yes, we have payment plan options for your convenience. Please note your final payment must be paid in full 5 days before your event.
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Is there a minimum number of hours for rental?Yes, we require a 2-hour minimum to utilize our services.
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How much space is needed for the Spin Boss 360 Photo Booth?To optimize your guests' experience, we require a space of 12 ft x 12 ft space. If you add props to your experience, we will need a table for prop display.
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On average how many hours do hosts book for most events?Most hosts book our services for 4-hours.
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How far in advance should I book for my event?We recommend our clients book our services shortly after their venue is confirmed. Spin & Shout is normally booked weeks in advance and for your convenience/guarantee of our services early booking is highly suggested.
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What areas do you service?We service the Metro-Atlanta region which includes: Atlanta, Alpharetta, Buford, Decatur, Duluth, Dunwoody, Fairburn, Fayetteville, Jonesboro, Lawrenceville, Lithonia, Marietta, , Morrow, Norcross, Roswell, Sandy Springs, Smyrna, Stockbridge, Stone Mountain, and Vinings.
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Can you handle outside events?Yes, we have a portable generator and battery packs which allows us to operate without a wall socket.
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What are your protocols for COVID-19 and general health safety?We value the health and safety of your guests. At your photobooth station, we will have Lysol spray, Lysol wipes, and hand sanitizer for the comfort of your guests.
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How do my guests get their images?Guests have the option of entering their phone number or email address. We also offer touchless QR code options and AirDrop for iPhone users. The event organizer will also receive a zip file containing the entire gallery.
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Can we have the event theme or company logo on the prints?Yes, we can customize your experience by adding logos, messages, captions, and personalized designs to the prints.
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How many people can stand on the platform?Up to 3 guests can stand on the platform at time.
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How does the 360 Photo Booth Work?Your photobooth experience is very easy as we provide on-site attendants to guide your guests. Here's how it works: Step 1: Guests decide which props they would like to use on the booth. Step 2: Our videographer will tell guests when to start and the guests will create their scene for approximately 7 seconds. Step 3: The video is slowed to 240 frames per second and displayed on a replay monitor for them and guests in line to watch. Step 4: After heading to our sharing station, they can send a branded digital copy of the video to themselves via email, text message, or airdropped. Step 5: Get back in line and let the fun begin again.
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